Our proposal for hotels
-   Greeting at check-in
-   Hotel information page
-   View bill
-   Check out faster
-   Messages from reception
-   Pay TV and Video on Demand
-   Change status to the maid room
-   Elevator signage
-   Fitness centers
-   Interactive digital signage
-   Meeting Room
-   Qtuick Service Resaurant-QSR
-   Reception Area
-   Restaurant - Café - Bar
-   Room Management
Digital signage system
- Building / company information
- Restaurant and event communication
- No more paper posters: digital lift poster
- Immediate update
- Unlimited number of messages or ads vii. Relevant building information
- Announce specific fitness program
- Inform about events and member programs
- tisement and promotions
- Cross marketing of products
- Price lists and canteen menu
- Improve overall experience factor with infotainment
- Replace printed, magnetic board or flip chart messages with digital displays
- Manage all info, ads and promotions centrally
- Allocate promo time slots and local information per branch
- Update any information immediately
- Kiosk systems
- Touch screens
- Interactive training - E-learning
- Media on-demand
- Interactive play-out capability
- Centrally controlled and updated vii.
- Multimedia content
Replace printed or clip- or letter board signage
- On Lobby or entrance level
- Meeting room level
Give way finding information to visitor
- One display at entrance level displays all meeting room occupancy andway finding data
- Digital Signage allows for a mix of information on these screens: promotions – infotainment in Picture In Picture mode and can give directions to different meeting rooms or venues (way finding)
- Screens at meeting room level can display meeting information and welcome messages
- Finding a technology technically capable to
handle multiple screens from a single player.
- Content management should be as simple to handle as a single screen configuration
- Single and multi-screen player to share the same content
- Hardware components must be standard branded products available everywhere
- Replace all or part of menu boarding
- Promotions, price changes made easy
- Manage waiting time frustration: infotainment
- Restaurant area: atmosphere management
- Cross marketing
- Exit marketing
- Drive in- drive through: optimize ordering of high margin side orders
- DS platform with central management and local management rights (trigger promo’s) etc.
- Personalize welcome messages
- Easy handling of visitor data by receptionist (limited rights)
- Overall corporate info
- Security procedures
- Way finding
- Meeting room data
- Use the latest technologies to
improve your customer experience
- Entertain your customers, make them comfortable
- Upselling and developing repeat customer
- Promote impulsive products, bundle offers
- Compliant with both computers and tablets
- The system must be 100% automatic and is not
supposed to rely on the site employees Hence room
occupation must be fed from hotel management
systems such as Micro Fidelio Opera or Microsoft
- The system must be able to communicate additional messages through content zoning or overlay. For instance, communicating about extra services.
- The system must be used a Way finding tool, orienting visitors towards a meeting room smoothly
- Multitenant content management
- Content and layout automatic resize
- Multi-layer and multi-zone content
- 24x7 real-time monitoring with e-mail alerts
-   Communications networks
-   Cable Plant
-   Telecommunications Rooms
-   Horizontal Distribution   - Cat 6 or higher copper cables running from the IDFs to the telecommunications outlets at the work areas. Fiber also could be used for horizontal distribution, especially for long or high-demand routes.Fiberopticsoffer significant advantages over conventional copper and coaxial cables in high performance, light weight, small physical size,andexceptionalbandwidthcapacity.
-   HIGH-SPEED Internet Access to Guest Rooms
-   Elements of an HSIA Solution
-   Voice Over Internet Protocol (VoIP)
-   Master Antenna Television/ High Definition Television Requirements
-   Detection and alarm panel equipped with its own operating software - elements arming / disarming local
-   Presence detector for interior and exterior with adjustable detection sensitivity and immunity to electromagnetic interference;
-   Glass break detectors by analyzing the audio spectrum and infrasound;
-   Shock detector with adjustable detection sensitivity;
-   Magnetic contacts;
-   Keyboard allows arming and disarming the entire system;
-   Peripheral modules (amplifiers, extension modules, multiplexers, interface);
-   Audio warning systems, optical;
-   Elements remote alarm (telephone communicator interface to connect to the monitoring station).
-   Complete safety-protection of people and assets through integrated fire and voice evacuation solution
-   Supports projects of all types and sizes
-   Modular architecture and future-proof installation
-   Compliant to European and international standards
-   Operational reliability
-   Fire Panels (Addressable)
-   Manual Call Points (Addressable)
-   Smoke Detectors (Addressable)
-   Heat Detectors (Addressable)
-   Multi-Sensing Detectors (Addressable)
-   Bells (Addressable)
-   Sounders (Addressable)
-   Voice Sounders (Addressable)
-   Beam Detectors (Addressable)
-   Building Interface (‘Fire Alarm Activated Do not Enter’illuminated signs)
-   Cables (Red unless aesthetic consideration required)
-   Visual Indicators (Red LED indicators fitted to sounder units)
The network interconnects all multimedia devices, and
gives them access to the external Service provider
The hotel automation system and the hotel network build a bridge between multimedia and controls.
The cable plant needs to be treated as a building
infrastructure system of its own, much like the
electrical, plumbing, or heating, venting, and air
conditioning (HVAC) system.
The elements of the cable plant include all of the components required to connect a telephone or a computer back to the appropriate host device in a hierarchical star topology.
- Should be secured, illuminated, free of dust,
environmentally controlled (air conditioned with own
thermostat), and have adequate 230V AC (230 volts
of alternating current electrical service) power to
support the installed load. TRs must have
grounding points consistent with TIA/EIA 607.
- The main TR or data center is an “Equipment Room” under TIA/EIA 568, sharing the characteristics of TRs, but will hold PBXs, servers, and other equipment as well as wiring and hubs. Ideally, a hotel will have a single secured equipment room housing PBXs, servers, in-room entertainment racks, routers, and the MDF.Rather, place it in a central location to avoid distance limitations.
- Maybe either copperor fiber-optic cable. It is run vertically to TRs on each or staggered floors ofthe building. The backbone connects the “house” side of the MDFs to the intermediate cross-connects located in the intermediate TRs.
- Maybemadeof either copperorfiberoptics. Copper cable is rated by “category”. The 568 standard specifies Category 6 (Cat 6) for most voice and data applications.
Wall plates with one or more connectors built into them. The cable channels terminate in a modular connectorpuncheddown to eithertheT568AorT568Bconfiguration. RJ-45 is connector type used.MATV/HDTV telecommunications outlets terminate in an F-Type connector for coaxial cable.
Travelers have come to expect High-Speed Internet Access (HSIA) in hotel guestrooms. Routers, switches, and hubs to support the guestroom broadband service can easily be added or changed by service providers or the hotel itself once the horizontal and backbone distribution is in place.
- Connection point in the
- In-building distribution
- Subscriber Management Services (SMS) :A server, located in the hotel, that controls user log-on, billing, PMS interface, and reporting.
- Connection to the public Internet
- End-user support: Very few guest service agents are skilled in troubleshooting TCP/IP connections
Voice over Internet Protocol (VoIP) is a technology that allows users to place telephone calls using Internet Protocol (IP) connections. This can take the form of a carrier technology, where the carrier converts the voice signal to IP, sends it out, and converts it back to voice at a switch near the recipient; or it can take the form of a Customer Premise Equipment (CPE) technology, where the telephones are terminals on the LAN in the hotel, connected to an IP PBX.
Master Antenna Television (MATV) services
are required to deliver broadcast, cable,
pay-per-view, and various interactive services to
We are now recommending RG-11/U for in-building distribution to support HDTV signals. You should install both coax and Cat 6 for MATV support in anewbuildormajorrenovationasaformoffuture-proofing.Installingcoaxonly to support MATV risks limiting future choices for in-room services.
Coaxial cable plants share many similarities to the structured Cat 6 systems defined in TIA/EIA 568, with backbone and horizontal distribution.
Loop-through designs are not recommended. Riser or backbone distribution generally calls for RG-11/U coaxial cable. Long runs (more than 500 feet) require .500 (or larger) hardline backbone. Horizontal distribution to the guestrooms will generally utilize RG-6/U cable, or, as noted above, RG-11 for future support of HDTV.
Wi-Fi technology establishes a Wireless Local
Area Network (WLAN) where each transmitter can service
computers up to 300 feet away. These transmitters
(usually called Access Points, or APs) are connected by Cat
5e/6/7 cable in a LAN. They are typically placed in
a ceiling or Telecommunication Room (TR), which is then
wired back to a router in the equipment room.
Therefore, a wireless network still requires a structured cabling system, but less horizontal cable. This can be a real advantage in guestrooms, but it requires that guests have Wi-Fi capabilities in their laptops, know how to use them, and accept the perceived security risks.
A successful wireless data installation depends on properly positioning and tuning the access points.
Access points generally require 230V AC power, or they can receive power over the data cable (Power Over Ethernet, POE) by adding an inexpensive injector device.
Other useful wireless data applications in the hotel environment include:
• Pool and beach bar areas to support handheld POS applications.
• Resale for special events in locations that are not normally cabled (golf courses, parking lots, etc.).
• Temporary use during renovations or administrative office relocations.
- Bath phones
- Business phones
- Room phones
Burglar alarm systems
Integrated Fire Detection and Voice Evacuation
An automatic fire alarm system is designed to
detect the unwanted presence of fire by monitoring
environmental changes associated with combustion.
The fire alarm system having the right building protection system gives everyone peace of mind– from property owners and security personnel to employees and visitors. When safety is at stake, the system has to respond immediately, with accurate, reliable performance, and with clear messages that keep everyone calm, no matter what.
Fire alarm systems provided must use standard equipment and open protocols to ensure communality of systems, efficient maintenance, control of software and engineering access
Video surveillance systems (CCTV)
-   One or more mobile cameras and / or fixed in various sizes, in color, hidden or visible, connected to the Internet;
-   One or more monitors to display (or wideowall);
-   Imaging device (a switch that allows sequential viewing rooms, or a multiplexer that allows viewing multiple cameras at the same time on a VCR recording cameras at a high frequency - time lapse);
-   A VCR for recording images taken by cameras
Video intercoms consist of a post outside (the room with diverse technologies) and one or more interior station (telephone-type handset or hands-free).
Access control and time attendance systems
-   A central control unit allowing the storage of events and access codes and communicates with the PC via an RS232 serial bus;
-   Peripheral units to communicate with the CPU bus RS 485;
-   Access control interfaces to the CPU;
-   Peripheral reading information:
-   Keyboard (stand-alone) that allows the introduction of a code of a certain number of digits, and if the system does not include a computer, the keyboard is that it makes scheduling parameters;
-   Card readers barcode or magnetic (stand-alone / in system), limited to a certain number of readings;
-   Proximity readers (in the system), the smart-chip that works simply by proximity to a certain distance from the reader. They have unlimited life time, as the reader;
-   Software which plays the role of interface between the user and the system. Also, the software configures the entire system, develops reports, prepares timesheets and includes event monitoring facilities.
-   Access control filter must be equipped with auxiliary electric locks, magnetic contact and hydraulic damper (on request). If the time exceeds the position "open" alarm is automatically triggered.
Hotel access systems
-   IC card lock, Mifare or magnetic;
-   Locks for bathroom;
-   Elevator access control systems;
-   Barcode reader and writer;
-   Locks on fingerprint
-   Locks with keys with double encryption and network;
Building management systems (BMS)
A Building Management System (BMS) is a computer-based control system installed in buildings that controls and monitors the building’s mechanical and electrical equipment such as ventilation, lighting, power systems, fire systems, and security systems.
The four basic functions of a central, computer-controlled BMS are:
the building’s facilities, mechanical, and electrical equipment for comfort, safety, and efficiency.
A BMS normally comprises:
-   Power systems
-   Illumination system
-   Electric power control system
-   Heating,Ventilation and Air-conditioning HVAC System
-   Security and observation system
-   Magnetic card and access system
-   Fire alarm system
-   Lifts, elevators etc.
-   Plumbing system
-   Burglar alarms, CCTV
-   Trace Heating
-   Other engineering systems
-   Home Automation System
-   Fire alarm and Safety system
-   Manage the sensors of alarm
-   Good control of internal comfort conditions
-   Possibility of individual room control
-   Increased staff productivity
-   Effective monitoring and targeting of energy consumption
-   Improved plant reliability and life
-   Effective response to [HVAC]-related complaints
-   Save time and money during the mainten Building owner
-   Higher rental value
-   Flexibility on change of building use
-   Individual tenant billing for services facilities manager
-   Central or remote control and monitoring of building
-   Increased level of comfort and time saving
-   Remote Monitoring of the plants
-   Ease of information availability problem
-   Computerized maintenance scheduling
-   Effective use of maintenance staff
-   Early detection of problems
-   More satisfied occupants
Benefits of BMS:
Elements of a hotel automation system include sensors (such as temperature, daylight, or motion detection), controllers (such as a general-purpose personal computer or a dedicated automation controller) and actuators, such as motorized valves, light switches, motors, and others.
One or more human-machine interface devices are required, so that the residents of the hotel can interact with the system for monitoring and control; this may be a specialized terminal or, increasingly, may be an application running on a smart phone or tablet computer. Devices may communicate over dedicated wiring, or over a wired network, or wirelessly using one or more protocols.
A centralized controller can be used, or multiple intelligent devices can be distributed around the hotel.
Heating, Ventilation and Air Conditioning (HVAC) solutions can include temperature and humidity control, and more commonly in Europe, fresh air, heating and natural cooling. Hotel automation solutions are varied and could include an internet-controlled thermostat, by allowing the owner to control the building heating and air conditioning systems remotely, or it could be linked to windows to allow automated opening and closing to allow hot air out and cool air in to allow for cooling of the thermal mass of the house structure. Many systems are designed to not only provide convenience but to also allow for better energy efficiency.
Lighting control systems can be used to control hotel hold electric lights. Examples include:
-   Extinguish all the lights of the hotel at a predetermined time and date range
-   Use of motion detectors to automatically extinguish the lights in a room after occupants have left and turn on the lights if occupants enter a room
-   Turn the light on or off with the use of a remote wireless device
-   Control the brightness of the lights according to the level of ambient light available, or other criteria
-   Change the ambient color of a room via the lights used or by using RGB LEDs (mood control)
-   When lighting is combined with a hotel automation system it can be controlled using a smart phone from anywhere there is access to the internet
-   Change the mood in hospitality spaces, choose the right type of light to highlight merchandise or artwork on display, brand spaces to bring lighting in line with marketing campaigns, or create custom lighting effects and scenes for special events and important clients
-   Dimming and dynamic methods of maintaining light levels can minimize glare and overlighting while providing sufficient illumination for visual comfort in task areas.
-   Exterior LED facadelighting WHITE LIGHT, RGB & STATIC COLORS:
-   Live setting of the intensity and color of a scene
-   Integrate into energy management systems
-   Dynamic lighting sceneries
-   It is possible to realise lighting scenarios that are precisely tailored to suit a particular year, week, day and time of day
-   Create a set of stunning light-and-shadow effects that slowly change or sweep across the façade throughout the day and night.
Natural lighting control involves controlling
window shades, LCD shades, draperies and awnings.
A major advantage of a lighting control system over
stand-alone lighting controls or conventional manual
switching is the ability to control individual lights or
groups of lights from a single user interface device.
This ability to control multiple light sources from a user device allows complex lighting scenes to be created. A room may have multiple scenes pre-set, each one created for different activities in the room. A major benefit of lighting control systems is reduced energy consumption.
Longer lamp life is also gained when dimming and switching off lights when not in use. Wireless lighting control systems provide additional benefits including reduced installation costs and increased flexibility over where switches and sensors may be placed.
This category includes audio and video switching and distribution. Multiple audio or video sources can be selected and distributed to one or more rooms and can be linked with lighting and blinds to provide mood settings
-   Conference rooms
-   Flip chart
-   Overhead projector
-   Special audio-visual equipment
-   Slide projector
-   LCD projector
-   Wireless microphones
-   Video conference
-   Streaming on internet
-   Video and audio recordings
-   Control system
-   Simultaneous translation solutions integrated into the audio conference (can be wired or wireless) are composed of central units, chairman / delegate and interpreter desks for translators. The central unit provides in addition to the classic discussion system more selectable audio channels, which can listen to both the original speech of the speaker, and simultaneous translation in several languages of translators through interpreter desks.
-   Background Music Systems for:
-   Shopping areas
-   Swimming pool
-   Other public areas
-   Presence simulation
-   Temperature control
-   Brightness control
-   Glare control
-   Security (in case of shutters)
All the meeting and conference rooms can be equipped with
Automatic control of blinds and curtains can be used for:
Environmental and emergency sound system
Environmental and emergency sound system aims emergency announcements in all places where you can find someone and be discharged and ambient sound. Contains music playback equipment, microphone announcements, in power amplifiers designed to cover all speakers. Ceiling speakers are in the majority Box with built-in volume control. The volume can be regal central and local music and just focus for emergency announcements. Any speaker with the volume set to the minimum is the maximum volume in case of emergency announcement. Provision is also an automatic message recording mode. This system type is multizone separate announcement.